Refund policy

Returns

Due to the nature of our products, we do not accept returns once products are delivered, unless:

• Product is damaged
• Wrong product delivered
• Product is defective

Issues must be reported within 48 hours of delivery.

Please email: customer.bhaaglife@gmail.com

Include:
• Order ID
• Photos of product
• Issue description

An unboxing video may be required to process damage or missing product claims.

If approved, refunds will be processed within 5 to 7 working days.

Refunds will be issued to the original payment method.

If payment was Cash on Delivery, we may request bank details for transfer.

We cannot accept returns for:

• Used products
• Opened products
• Products damaged after delivery
• Orders returned due to incorrect address

Orders can only be cancelled before dispatch.

Once shipped, cancellations are not possible.