Shipping policy

Order Processing

All orders are processed within 1 to 2 working days after order confirmation. Orders are not shipped on Sundays or public holidays.

Once your order is shipped, you will receive a tracking link via email or SMS.

Shipping Time

Delivery timelines depend on your location:

Metro cities: 2 to 5 business days
Other cities and towns: 3 to 8 business days

Delays may occur due to logistics issues beyond our control.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before payment.

We may offer free shipping on select promotions or order values.

Order Tracking

Once dispatched, tracking details will be shared. Delivery is handled by third party courier partners.

Address Accuracy

Customers are responsible for providing the correct shipping address and contact details. We are not responsible for delays caused by incorrect information.

Delivery Issues

If your order is marked delivered but not received, please contact us within 48 hours so we can investigate with the courier partner.